ग्राहक का विश्वास, आपके काम की सफलता की पहली सीढ़ी है
Having CRM(customer relation management) & ERP (enterprise resource planning) software is a must to purchase to not to lose faith in your customers. Here, you get the facilities to save your valuable customer “PERSONAL DATA”
Satisfied customers are the most valuable asset to any business, but how can you successfully deal with these challenges whilst building profitable customer relationships?
To combat these issues, businesses typically purchase enterprise resource planning (ERP) and customer relationship management (CRM) software separately. CRM deals with front-end information, such as recording customer interactions, sales tracking, pipeline management, prospecting, and creating/evaluating marketing campaigns.
This helps businesses understand prospects and clients, manage relationships and sales pipelines, and up-sell and cross-sell products. On the other hand, ERP software handles critical backend processes; including purchase history, billing and shipping details, accounting information, financial data, and supply chain management details.